Jobs

Customer Service Representative (Team Member) at Filmhouse Cinemas Limited

Filmhouse Cinemas Limited is a dynamic film exhibition company. Our expertise are in the areas of: Cinema operations, management of sites, Ownership of sites, Consultancy for cinema development, Design Fit-out; Cinema project management, Film Distribution: Rights Acquisition, Booking into cinemas, and content development.

We are recruiting to fill the position below:

Job Title: Customer Service Representative (Team Member)

Location: Lekki – Epe Expressway, Lagos
Job type: Full-time

Job Description
Essential duties and key responsibilities include the following and other duties as may be assigned:

  • Selling box office tickets, responding to queries reservations and sales.
  • Monitoring and maintaining cash flow, ensuring that there are no shortages.
  • Ensuring that guests are well guided to entrance and exit into the cinema.
  • Monitoring and maintaining guest flow, ensuring that there are no obstructions to guest cinematic experience.
  • Participating in briefings and other meetings as requested by the cinema manager.
  • Attend and participate in training sessions as required by managers and HR.
  • Contribute to increasing concession revenues.
  • Responsible in the arrangement and cleaning of designated areas.

Qualifications

  • The right candidate must have a minimum of OND from a recognized institution.
  • Excellent customer skill.
  • Must be a good team player with excellent ability to multi-tasking and able to adapt to varying situations.

Other Requirements:

  • Job knowledge
  • Customer Relation Skills
  • Negotiation & Networking Skills
  • Personal Credibility
  • Planning and Organizational Skills
  • Communication Skills
  • Analytical skills

Method of Application
Interested and qualified candidates should:
Click here to apply online

Application Closing Date
Not Specified.

 

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