Direct Sales Agent (DSA) at a Financial Institution

Elizabeth Maddeux Limited - Our client, a Financial company, is recruiting suitable candidates to fill the position below:

Job Title: Direct Sales Agent (DSA)

Locations: Abuja and Port Harcourt, Rivers
Employment Type: Full-time
Industry/Sector: Financial

Job Summary

  • The Direct Sales Agent (DSA) is responsible for generating new business by identifying prospective clients and promoting the company’s financial products, especially within low-income and underbanked communities.
  • The role requires active field engagement, customer acquisition, and loan origination in alignment with the Finance Company's mission to enhance financial inclusion.

Key Responsibilities

  • Identify and approach prospective clients in target markets to promote the company’s financial products.
  • Build and maintain a robust client base through proactive customer relationship management.
  • Provide after-sales support and maintain long-term relationships with clients.
  • Market savings, loans, and other microfinance products to individuals, micro-entrepreneurs, and SMEs.
  • Conduct sales presentations and product demonstrations to showcase the company's offerings.
  • Submit timely sales activity reports and participate in performance review meetings.
  • Stay updated on market trends, competitor activities, and customer preferences.
  • Provide feedback for product/service development based on customer surveys and environmental analysis.
  • Participate in the recovery action on non-performing loans, including watch-listed accounts.
  • Ensure proper Know Your Customer (KYC) procedures to mitigate risks.
  • Cross-sell the company's products to new and existing customers.
  • Conduct client needs assessments and provide recommendations on suitable financial solutions.
  • Educate clients on product features, repayment structures, and responsible borrowing.
  • Collect and verify required customer documentation and ensure accurate account or loan application processing.
  • Ensure compliance with internal policies, procedures, and regulatory guidelines.
  • Achieve assigned sales and customer acquisition targets on a daily, weekly, and monthly basis.
  • Maintain accurate records of all sales activities.

Requirements

  • Candidates should possess an HND / B.Sc. in any discipline.
  • Must have 1–2 years of direct sales experience in the microfinance sector is mandatory.
  • Familiarity with local markets and fluency in the predominant local language is an added advantage.
  • High level of integrity, discipline, and self-motivation.
  • Proficiency in Microsoft Office applications.
  • Proven knowledge of micro-lending practices and financial products.
  • Strong interpersonal and communication skills with a customer-centric mindset.
  • Ability to work under pressure and meet sales targets.

Compensation Breakdown

  • Competitive Salary (N150,000 - N180,000 / Month)
  • Health Insurance
  • Annual performance bonus
  • Progressive workplace with career development opportunities.

 

How to Apply
Interested and qualified candidates should:
Click here to apply

Application Deadline  15th June, 2025.

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