Voice Product Analyst at CashXpress Nigeria

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CashXpress Nigeria Limited is a fast paced fintech company in Lagos, Nigeria.

We are recruiting to fill the position below:

Job Title: Voice Product Analyst

Location: Lagos
Employment Type: Full-time

Job Summary

  • We seek a passionate professional who thrives on data, values intuitive user experiences, and is eager to harness voice technology to deliver seamless financial services.

Key Responsibilities

  • Analyze and optimize the performance of our voice-based products and solutions.
  • Translate analytics into actionable recommendations for product improvement.
  • Conduct competitor analysis and stay updated on industry trends in voice tech.
  • Monitor customer interactions, feedback, and usage data to uncover insights.
  • Collaborate with the team to improve voice UX.

Requirements

  • Bachelor’s Degree in Computer Science, Data Science, Information Systems, or related field.
  • Proficient in tools like SQL, Excel, Google Analytics, or similar.
  • Experience with voice platforms (e.g., IVR systems, Google Assistant) is a plus.
  • Excellent communication and collaboration skills.
  • 3 years of experience in product analysis, preferably in voice or audio-based technology.
  • Strong analytical and problem-solving skills.

What We Offer

  • A collaborative and innovative work environment.
  • Opportunities for professional growth.
  • Competitive salary and benefits.

 

How to Apply
Interested and qualified candidates should send their Resume and Cover Letter to: hr@cashx.ng using "Voice Product Analyst Application" as the subject of the email

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